Saturday, February 23, 2013

Giving Positive Feedback Is Better Than Giving Praise



There is an important difference between giving your employees positive feedback and giving them praise.

  • Positive feedback focuses on the specifics of job performance.
  • Praise, often one-or two-sentence statements, such as “Keep up the good work,” without positive feedback leaves employees with empty feelings.
Worse yet, without positive feedback, employees feel no sense that they are appreciated as individual talents with specific desires to learn and grow on the job and in their careers, reports Nicholas Nigro, author of, The Everything Coaching and Mentoring Book.

  • So, skip the praise and give positive feedback that is more uplifting to your employees because it goes to the heart of their job performance and what they actually do.
An example of positive feedback is:

“Bob, your communications skills have dramatically improved over the past couple of months. The report that you just prepared for me was thorough and concise. I appreciate all the work you’ve put into it, as do your team members.”

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